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Claims Administration

Claims Administration Services


Patriot Underwriters, Inc. industry leading claims professionals have developed a revolutionary approach to claims handling: SWARM™ . This unique claims model is a break from the traditional linear thinking that has plagued the claims management services industry.

The secret to our success is a result of swarming the claim with high-touch, front-end loaded claims review and case management. The SWARM™ is a proactive model reviewing all levels of the claim, at every management level, immediately and simultaneously.

First Reports of Injury are reviewed and assigned by a claims supervisor. Simultaneously, each new claim is also reviewed by an investigative specialist, a subrogation manager, a loss control expert and a nurse case manager. Our adjusters use these various resources to gather all necessary information to determine the validity and exposure of a claim.

Reserves

Crucial to a successful claim resolution is an injured employee’s return to work. Our adjusters will seek opportunities whenever possible to transition an employee back to work early and in a modified capacity if indicated.

Return to Work

Crucial to a successful claim resolution is an injured employee’s return to work. Our adjusters will seek opportunities whenever possible to transition an employee back to work early and in a modified capacity if indicated.

Closures

Addressing claim issues from all angles on the front end results in timely resolution and claim closure in accordance with statutory requirements. At Patriot, we monitor our closing ratios and strive to minimize reopenings. Our goal from day one is to resolve each claim in the most efficient and effective manner possible for our clients.


Patriot Underwriters Claims Administration

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